Shipping policy

Shipping & Pickup

Free in-store pickup

Choose pickup at checkout and collect your order at our Richmond Hill or Kitchener store. Orders are usually ready within 24 hours. We'll email you when your order is ready. Please bring your order confirmation.

Delivery in Canada

Ontario: $5.99 standard shipping.
Rest of Canada: $9.99 standard shipping.
Free standard shipping on orders of $59 or more.
Express: $20, where available.

Orders are packed within 1–2 business days. Delivery times depend on your location and the carrier; you'll receive a tracking number by email once your order ships.

Good to know

We currently ship within Canada only.
Some items, such as aerosols, may only ship by ground.
If your package is lost or arrives damaged, contact us and we'll make it right.